Privacy Policy
Last updated:
Introduction
Expeleocleansing is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit our website expeleocleansing.world or purchase our artisan jam products. This policy complies with the data protection laws of France and Google Ads requirements.
Information We Collect
Personal Information
When you place an order for our handcrafted jams or contact us, we may collect:
- Name and contact details including email address
- Shipping and billing addresses for jam deliveries
- Phone number for order updates
- Payment information processed securely by third-party providers
- Order history and flavor preferences
Automatically Collected Information
When you browse our website, we automatically collect:
- IP address and browser type
- Pages visited and time spent on our site
- Referring website addresses
- Device information
How We Use Your Information
We use the information we collect to:
- Process and fulfill your jam orders
- Send order confirmations and shipping updates
- Respond to your inquiries about our products
- Improve our website and product offerings
- Send promotional communications if you opted in
- Comply with legal obligations
Information Sharing
We do not sell your personal information. We may share information with:
- Shipping carriers to deliver your jam orders
- Payment processors to complete transactions
- Service providers who assist our operations
- Legal authorities when required by law
Data Security
We implement appropriate security measures to protect your personal information. However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
Your Rights
Under French and European data protection law, you have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of marketing communications
- Withdraw consent where applicable
- Lodge a complaint with the OPC (Office of the Privacy Commissioner of France) or the competent supervisory authority in France
Supervisory Authority
If you are not satisfied with how we handle your personal data, you may contact the OPC (Office of the Privacy Commissioner of France) or the relevant data protection authority in France.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us:
Email: contact@expeleocleansing.world
Phone: +33 6 79 59 04 91
Address: 276 Av. des Frères Barthélémy, 64110 Jurançon, France